The Power of Positive Confrontation
the skills you need to handle conflicts at work, at home, online, and in life, completely revised and updated edition
- Paperback
264 pages
- Release Date
30 June 2014
Summary
When slighted, misunderstood, cut in front of, annoyed, taken advantage of, or treated rudely, most people avoid their bosses, ignore coworkers, change hairdressers, complain to friends, pound their fists, or rant on social media. They often miss the most positive, effective alternative of all: confronting positively. Now, for everyone who was never taught or never realized that between “bully” and “wimp” is a range of behaviour that is positive, dignified, and effective for dealing with life…
Book Details
| ISBN-13: | 9780738217598 |
|---|---|
| ISBN-10: | 073821759X |
| Author: | Barbara Pachter |
| Publisher: | Hachette Books |
| Imprint: | Da Capo Lifelong |
| Format: | Paperback |
| Number of Pages: | 264 |
| Edition: | 2nd |
| Release Date: | 30 June 2014 |
| Weight: | 280g |
| Dimensions: | 226mm x 152mm x 22mm |
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Critics Review
Worcester Telegram , 8/31/14 No tricks; just intelligent action
Worcester Telegram, 8/31/14 “No tricks; just intelligent action…Terrifically useful.” Bookviews, September 2014 “Filled with good advice.”
About The Author
Barbara Pachter
Barbara Pachter is an internationally renowned business etiquette and communications speaker and coach, and adjunct faculty in the School of Business at Rutgers University. She has delivered over 2,100 seminars throughout the world. The author of ten books, including The Essentials of Business Etiquette and New Rules @ Work, Barbara Pachter lives in Cherry Hill, New Jersey.pachter.com@barbarapachterSusan Magee is an assistant professor of communications and the author of several nonfiction books. She lives in Philadelphia.
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