World of Difference

Leading in Global Markets with Cultural Intelligence

Author: Felicity Menzies

In "A World of Difference", cultural intelligence (CQ) will emerge as an increasingly powerful driver of performance and profits. Companies and organisations with cultural intelligence benefit from increased innovation and creativity, access to new markets, the attraction and retention of top global talent and a better bottom line. Filled with a mix of anecdotes drawn from the author's personal experiences, and research-driven insights, this fascinating book is written for employees working in global teams, and for managers, human resource professionals and leaders of global companies seeking to minimise the risks and unlock the strategic potential of cultural diversity. Readers will learn how to develop their own cultural intelligence and that of their workforce, as well as best-practices for managing and leading effectively across cultures. Felicity Menzies is an authority on cultural intelligence, diversity and inclusion in the corporate environment. As the Head of Private Bank, Westpac, in Singapore, Felicity led a culturally diverse team of bankers serving a multinational client base. She is an accredited facilitator with the Cultural Intelligence Centre and the founder and principal consultant at Culture Plus Consulting.

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Description

A World of Difference is by diversity and inclusion consultant at Include-Empower, Felicity Menzies, for employees working in global teams; for managers, human resource professionals; and leaders of global companies seeking to minimise the risks and unlock the strategic potential of cultural diversity.

Readers will learn how to develop their own cultural intelligence (CQ) and that of their workforce, as well as best-practices for managing and leading effectively across cultures.

In A World of Difference, cultural intelligence will emerge as an increasingly powerful driver of performance and profits. Companies and organisations with cultural intelligence benefit from increased innovation and creativity, access to new markets, the attraction and retention of top global talent and a better bottom line.

Filled with a mix of anecdotes drawn from the author s personal experiences, and research-driven insights, this fascinating book assists leaders by providing a proven approach for improving global effectiveness.

About the Author

Felicity Menzies is an authority on cultural intelligence, diversity and inclusion in the corporate environment. Felicity s interest in the role of culture in business began during her tenure as the Head of Private Bank, Westpac, in Singapore.

There she led a culturally diverse team of bankers serving a multinational client base. Felicity is an accredited facilitator with the Cultural Intelligence Centre and the founder and principal consultant at Culture Plus Consulting.

Books by Felicity Menzies

A World of Difference: Leading in Global Markets with Cultural Intelligence

More on this Book

Having a diverse workforce makes "A World of Difference". Companies and organisations that have a diverse workforce benefit from increased innovation, creativity, performance and a better bottom line. However, building diverse teams in the workforce is not easy. Not everyone has the Cultural Intelligence (CQ) to work with people from other countries and cultures. Cultural Intelligence is not a personality trait, nor is it something you are born with. Rather, Cultural Intelligence develops through education, training, and experience. A good place to start to find out more about CQ is Felicity Menzies' new book "A World of Difference". Filled with a mix of anecdotes drawn for the author's personal experiences and research on this topic, Menzies helps leaders to understand Cultural Intelligence and how it can give them an enviable competitive advantage. Companies with leaders and workers who have high Cultural Intelligence are more agile. These organisations can quickly adapt processes, products, and services to capture new opportunities and respond to change across diverse markets. Cultural Intelligence also promotes successful intercultural relations, both inside and outside the organisation. This improves business performance via enhanced innovation, increased workforce engagement, and more effective partnering.