A world-renowned hostage negotiator explains how to manage your emotions, think clearly and make informed, effective decisions no matter how stressful or challenging the situation.
Master your emotions, think clearly and make better decisions, even in the toughest of situations.
Drawing from his extensive career as a kidnap-for-ransom negotiator, Scott Walker shares practical tools and insights to help you stay calm, act decisively and thrive under pressure. Whether you're facing challenges at home, managing workplace demands or dealing with daily stresses, this book will help you build resilience, resolve conflicts and strengthen relationships. If you enjoyed his Sunday Times bestseller, Order Out of Chaos (2023), you'll love this follow-up!Scott Walker is a former Scotland Yard detective and military intelligence operator, as well as one of the world's leading experts in kidnap for ransom and crisis negotiation. When hostages are taken, or cybercriminals target organisations or high-net-worth individuals, he's the person called in to resolve the problem.
His debut book, Order Out of Chaos: A Kidnap Negotiator's Guide to Influence and Persuasion, was a Sunday Times bestseller and has been translated into multiple languages.A regular commentator on CNN, BBC, Sky News and MSNBC, Scott has also been featured in The New York Times, Forbes, Harvard Business Review, Business Insider and Fast Company. He now delivers keynote talks and workshops globally, helping business leaders and teams enhance communication,resolve conflicts and perform under pressure.Connect with Scott at , linkedin.com/in/scottaw or on Instagram and Facebook at @ScottWalkerBooks.This item is eligible for free returns within 30 days of delivery. See our returns policy for further details.