A world-renowned hostage negotiator explains how to manage your emotions, think clearly and make informed, effective decisions no matter how stressful or challenging the situation.
A world-renowned hostage negotiator explains how to manage your emotions, think clearly and make informed, effective decisions no matter how stressful or challenging the situation.
Discover how to master your emotions, think clearly and make good decisions no matter how bad the situation.
Scott Walker, a renowned kidnap-for-ransom negotiator, has faced some of the most challenging scenarios imaginable. When someone is taken hostage or cyber-criminals attempt to extort an organisation, he is the person called in to negotiate a positive outcome. He has succeeded more than 300 times, all by remaining calm in the eye of the storm.The techniques he uses can be adapted to just about any crisis you are likely to experience, whether at work or in your personal life. In The Eye of the Storm, he shares simple steps we can all take to navigate unpredictable, stressful moments, be more resilient, deal with change and thrive under pressure. Packed with practical advice and thrilling stories from situations where lives were at stake, this book will equip you with the tools to help you rise to the moment and act decisively when it matters most.Scott Walker is one of the world's most experienced kidnap for ransom negotiators, having helped resolve more than 300 cases and other similar crises such as piracy and cyber extortion attacks. Scott spent sixteen years as a Scotland Yard detective engaged in covert, counter-terrorism and kidnapping operations. He left the police in 2015 to support organisations, government departments and private individuals negotiating the release of hostages all over the world.
Scott uses his decades of experience to help individuals, teams and organisations develop a unique understanding of what makes people think, feel and act, specifically in times of adversity, conflict and uncertainty. He regularly speaks at events globally and coaches executives at all levels of an organisation on how enhance their resilience, emotional intelligence and communication skills to improve their strategy and leadership. He also supports companies to build a resilient mindset culture and develop engaged, fulfilled, purpose-driven and productive teams.His first book, Order Out of Chaos, was a Sunday Times bestseller.This item is eligible for free returns within 30 days of delivery. See our returns policy for further details.