Designing With and Within Public Organizations: Building Bridges Between Public Sector Innovators and Designers

Many contemporary societal issues have grown to be too complex to solve with traditional approaches. It is no wonder that design practices increasingly appeal to public organisations as a new and promising approach. But before we can make the collaboration between designers and public organisations a success, we have to acknowledge that there are vast differences between their approaches. Because if we don t, we will experience major upsets and often a disappointing impact. In this book, the author introduces the art of context building creating and maintaining the right context within public organisations for an honest, thorough and yet manageable design process. In the first part of the book, the author introduces clear chapters change management, stakeholder management, coalition building and power from a design perspective. In the second part of the book, the author explains how to apply the new insights in order to establish and maintain the right context for designing within public organisations.

“'(The book) is therefore also suitable for every director, manager, strategist and controller. You could almost imagine that, without a good and open framework of design thinking within a public organization - in terms of strategy, policy, execution and actual delivery of products and services - the risks automatically arise. A readable book and perhaps indispensable. It offers tools to (finally) connect the systematic world of the government with the world of its citizens and businesses.' - PRIMO Nederland 'The book is, without a doubt, one of the best books I have ever read on the topic. The author does a good job explaining the design process in a way that non-designers will understand. I really like the way the author breaks up the text with the case studies and debates from his experience as well as examples from other efforts. That makes the book more readable and it makes the explanations of the design process more tangible.' - Prof. Thomas Fisher, Professor, Director of the Minnesota Design Center, and Dayton Hudson Chair in Urban Design”

'(The book) is therefore also suitable for every director, manager, strategist and controller. You could almost imagine that, without a good and open framework of design thinking within a public organization - in terms of strategy, policy, execution and actual delivery of products and services - the risks automatically arise. A readable book and perhaps indispensable. It offers tools to (finally) connect the systematic world of the government with the world of its citizens and businesses.'
- PRIMO Nederland

'The book is, without a doubt, one of the best books I have ever read on the topic. The author does a good job explaining the design process in a way that non-designers will understand. I really like the way the author breaks up the text with the case studies and debates from his experience as well as examples from other efforts. That makes the book more readable and it makes the explanations of the design process more tangible.'
- Prof. Thomas Fisher, Professor, Director of the Minnesota Design Center, and Dayton Hudson Chair in Urban Design

André Schaminee works for the ministry of infastructure, ministry of internal affairs, city of Amsterdam, Rotterdam, The Hague, provinces of Brabant, Overijssel, Utrecht, housing corporations, water councils, contractors, ING bank and many others.

Many contemporary societal issues have grown to be too complex to solve with traditional approaches. It is no wonder that design practices increasingly appeal to public organisations as a new and promising approach. But before we can make the collaboration between designers and public organisations a success, we have to acknowledge that there are vast differences between their approaches. Because if we don t, we will experience major upsets and often a disappointing impact. In this book, the author introduces the art of context building creating and maintaining the right context within public organisations for an honest, thorough and yet manageable design process. In the first part of the book, the author introduces clear chapters change management, stakeholder management, coalition building and power from a design perspective. In the second part of the book, the author explains how to apply the new insights in order to establish and maintain the right context for designing within public organisations.

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